At Perrier Ryan we are committed to adopting new technology, where appropriate, to enhance our clients’ experience and make interactions easier and more streamlined. So, we are pleased to announce that we are about to launch an improved billings interface which we hope you will find beneficial and easy to use.
Currently, clients are receiving our invoices by normal email and/or in your Tax/Financial Statements pack via FuseSign. That won’t change, but until now, our invoices had no convenient online payment method. Our new interface makes online payment possible – direct from the invoice. For you this means wherever you are, you can receive invoices, and arrange payment. Furthermore, at a click, your full current account position will be available.
It is important, however, to draw your attention to a key feature of this new system - it sends automated notifications. Automated notifications can only go to one email address. The first notification will provide an e-copy of the invoice on the due date (if it’s not already paid). Then, if invoices become overdue, reminders will be sent. If required, you can onforward these notifications to whoever needs to attend to payment – if that person isn’t you. For the vast majority of our clients who pay by the due date, reminders won’t be an issue.
This new system will be activated on Monday 5/2/2024 but if you have received an invoice in the past several days you may have noticed that our invoices already now contain a secure link. This link will take you directly to the Firm’s payment gateway which is located on our website (https://www.perrierryan.com.au/payments). The payment gateway allows for credit card payments and is a secure banking portal powered by Westpac. By the way, we can now accept payment by AMEX – good for those who like to collect those points – however that does attract a small AMEX merchant fee. No details are gathered or retained by us or on our website.
The launch notice that you will receive on 5/2/2024 will essentially be like a statement. It will give you a total of what’s outstanding and will contain links to the relevant invoices – we think you’ll find this to be a huge improvement.
We welcome your feedback, so please don’t hesitate to contact our team at any time should you have any issues or queries that arise.
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Contact Us
Ph.
07 3391 7566
Fax.
07 3391 7726
Level 1, 30 Lisburn Street
East Brisbane Qld 4169
PO Box 1420
Coorparoo DC Qld 4151